Support
We answer every message, usually within 2 business days.
Email us at support@musclegains.co with a description of the problem, your iPhone model, and your iOS version. Screenshots help a lot.
Common questions
How accurate are the calorie estimates?
The AI estimates from your photo and gives you a range (for example, "520–680 cal") rather than one fake-precise number, because portion sizes can't be judged exactly from a photo. You can adjust any estimate with a tap before saving. Over weeks of consistent logging, the ranges average out and the trends are what matter.
Why doesn't the app give me exact body measurements?
Because no phone camera can. A 2D photo doesn't contain the depth information needed for a true circumference, so any app promising exact tape-measure numbers from a photo is guessing. MuscleGains shows week-over-week direction and ranges instead — which is what actually tells you whether your plan is working.
How do discipline points work?
Every logged meal is scored 1–100 by the AI based on how well it fits your goal — a high-protein, moderate-calorie meal scores high on a cut, and the same meal scores differently on a bulk. Gym visits earn 50 points with photo proof. Points feed the weekly and all-time leaderboards and any private group challenges you've joined.
Who can see my photos and data?
Only you. Other users can only ever see your display name, your point totals, and your rank on leaderboards. Photos and logs are private to your account — see the privacy policy for details.
How do I manage or cancel my Premium subscription?
Subscriptions are handled by Apple. Open Settings on your iPhone → tap your name → Subscriptions → MuscleGains → Cancel Subscription. You keep Premium until the end of the paid period. To restore a purchase on a new device, open the app and tap Restore purchases on the Premium screen.
How do I delete a logged meal or photo?
Open the entry in your daily log, then tap the delete action on that entry. Deleted entries are removed from your totals and your discipline points are recalculated.
How do I delete my account and all my data?
In the app: Settings → Account → Delete account, then confirm. This permanently deletes your profile, all photos, meal and workout logs, discipline points, and leaderboard history. It cannot be undone.
If you can't access the app, email support@musclegains.co from your account email and we'll delete it for you within 30 days.
The app says my food photo couldn't be analyzed. What do I do?
Retake the photo from directly above the plate in decent light, with the whole plate in frame. If it keeps failing, check your internet connection — analysis needs to reach our servers. Still stuck? Email us with the time it happened.
Something else?
Feature ideas, bug reports, or anything this page didn't cover: support@musclegains.co. Tell us what you expected to happen and what happened instead — that's usually all we need.